CONTACT US
Have any questions or concerns?
We’re always ready to help!
send us an email to:
***All emails will be replied within 3-5 working days (excluding PH & weekends).
***For availability slots are subjected to first come first serve basis/ schedule availability
LOCATION
NeWest
1 West Coast Drive
SINGAPORE 128020
*By Appointment Only*
OPENING HOURS
MON - FRI : 11AM TO 6PM
CLOSE WEEKENDS & PH
* TIME WILL BE ARRANGED FOR WEEKDEND ORDERS.
FAQ
Do you provide International delivery?
At the moment, we do not deliver our bakes internationally.
Do you provide local delivery?
Yes we do. A flat rate of $15 is charged excluding Sentosa, Tuas & Changi.
How do I placed a customized cake order?
You can email to us at cuppletsco@gmail.com the following information:
1. Name & Contact
2. How many tiers
3. How many pax are you intending to feed
4. Date of event and time
5. Attaching some references will be useful too!
How do I know if my order is confirmed?
Once all the details are confirmed, we will send you a note to proceed with payment. An attachment of the payment receipt will be required for our acknowledgement.
Do you accept credit card payment?
Yes, for credit card payment, it will be done via PAYPAL. There will be an additional 5% service charge. Alternatively, we also accept the following payment mode: cash, bank transfer, PAYLAH/PAYNOW or cheque .
How long do I need to place a customized cake order?
For a single tier custom cake, at least 2-3 weeks in advance. For 2-tier or more, 1-2 months beforehand is good to avoid dissapoinment.
***Terms & conditions are subjected to change without prior notice.